Takbet App Privacy Policy – How Your Information Is Stored & Protected

Welcome to Takbet App. This Privacy Policy explains how Takbet App collects, uses, and safeguards your personal information. By using our website, mobile application, or any related services, you agree to this Policy.

Takbet App believes your personal information belongs to you. We collect data only as needed to provide our services and store it with the highest level of security. Your information is never sold or shared with third parties without your consent.

Takbet App collects only the information necessary to provide its services. Below is a detailed breakdown of what types of information are collected:

2.1 Identity information

• Full name and date of birth
• National ID or passport number (for KYC)
• Mobile number & email address
• Current address

2.2 Financial information

• BKash and Nagad account numbers
• Transaction history (deposits & withdrawals)
• Balance information

2.3 Gaming activity information

• Which games you played and for how long
• Betting history and win/loss records
• Favorite game categories

2.4 Technical information

• Device type and operating system
• IP Address & Browser Information
• App Usage Logs
• Crash reports and performance data

Takbet App collects information in several ways:

• Directly from you: During registration, profile updates, and KYC verification.
• Automatically: Through cookies and log files while you use Takbet App.
• From your payment provider: To verify bKash/Nagad transactions.
• Third-Party Verification Services: From trusted authorities during identity verification.

Takbet App uses your information for the following purposes:

• Account Management: Creating and managing your account, login verification.
• Service delivery: Game management, payment processing, and bonus distribution.
• Security Guaranteed: Fraud detection and anti-money laundering.
• Service improvement: Analytics to improve app performance.
• Contact: Sending important updates and responding to support requests.
• Personalized experience: Game recommendations tailored to your preferences.
• Legal Obligations: Meeting regulatory and compliance requirements.

Takbet App is highly cautious about sharing your personal information with third parties. Information may only be shared in the limited circumstances described below:

• Payment Processing: Only the information necessary to complete bKash/Nagad transactions.
• For Legal Requirements: Upon a valid order from a court or regulatory authority.
• Security Threats: With authorities to prevent fraud or criminal activity.
• Service provider: Our technology partners — subject to strict confidentiality agreements.

Takbet App follows the highest industry standards to protect your information. Our security measures include:

• 256-bit SSL/TLS Encryption: All data transmissions are encrypted.
• Two-Factor Authentication (2FA): Additional verification required to access your account.
• Regular Security Audits: Regular audits conducted by third parties.
• Firewall & Anti-DDoS: Server-level protection.
• Staff Training: Only authorized staff may access your data.
• Data Backup: Encrypted backups stored on secure servers.

Takbet App does not retain your information longer than necessary. Retention periods vary depending on the type of data:

• Account Information: For the duration of active account + 5 years after closure.
• Transaction records: Up to 7 years for legal requirements.
• Gaming Logs: Up to 2 years.
• Support conversations: 1 year after resolution.
• Cookie Data: From 1 day to 1 year, depending on the type.

After the above retention periods expire, data is securely deleted or anonymised.

Takbet App uses cookies on its website and app. Cookies are small text files stored on your device that help improve your experience.

Optional cookies can be disabled through your browser or device settings. Please note that some features may become limited as a result.

As a Takbet App user, you have several rights regarding your own information. To exercise these rights, please contact our support team.

Takbet App strictly does not serve users under the age of 18. We never knowingly collect personal information from minors.

If a minor accidentally creates an account and we detect it, the account will be closed immediately and all collected data will be deleted. If a parent or guardian becomes aware of their child's account, please contact our support team.

Takbet App servers may be located in various countries. Even when your data crosses international borders, we ensure that appropriate safeguards are maintained at all times.

• Before any data transfer, we verify the level of data protection in the recipient country.
• Protection is ensured through international data transfer agreements.
• Your privacy rights under your home country's laws remain in effect.

Takbet App may update this Privacy Policy as needed. For significant changes, you will be notified at least 30 days before the effective date — via app notification or email.

Continued use of Takbet App after any changes take effect will be considered your acceptance of the updated policy. We recommend checking this page from time to time.

If you have any questions about our Privacy Policy or wish to exercise your rights, please contact us: